AccessOne

AccessOne is a leading provider of patient payment options designed to help patients manage their medical costs. Our payment plans are designed to take the financial fear out of healthcare, helping patients get the care they need without having to put it on a traditional credit card if they can't pay at the time of service.

We're proud to have a 94% patient satisfaction rate and are committed to supporting every person in making their healthcare more affordable and accessible.

AccessOne helps patients manage their healthcare costs by providing options to pay medical bills in smaller monthly payments. When enrolling in an AccessOne program, a patient is presented with multiple payment plan options ranging from no-interest* monthly payments to smaller monthly payments with interest that can be paid over time. These options are based on the healthcare providers' program. Exact terms and conditions are included in the full enrollment package.

Once an AccessOne account is activated, patients can begin making monthly payments. Our goal is to help make these payments as convenient and accessible as possible. We accept debit, credit, checks and in some cases HSA/FSA funds, and also provide an auto-pay option to ensure bills remain current.

All patients of participating providers qualify for our program regardless of credit history and have access to the same non-discriminatory payment terms.

No. Everyone is accepted into our program regardless of credit score.

No. AccessOne is built to make managing healthcare costs easier and to spare patients from the burden of expensive consumer debt. Everyone deserves choices when it comes to medical bills, which is why we never send our accounts to collections.

AccessOne partners with healthcare organizations to provide a range of options for patients. Our healthcare provider partners are empowered to choose the payment plan options that work for their patients, giving all parties the flexibility to take the financial fear out of healthcare.

Yes. In fact, 90% of patients enrolled in AccessOne have insurance.

Full details on information we collect can be found in our privacy policies available here and here.

AccessOne is always optional. Our financing platform is opt-in and designed to give patients more options to pay for their care. Patients who prefer a different route can contact their healthcare provider directly to learn about the payment options available to them.

All patients of participating providers qualify for our program regardless of credit history and have access to the same non-discriminatory payment terms. Patients can sign up for an AccessOne account online here. AccessOne is available through participating providers in most states.

Click here to learn more about AccessOne and the healthcare organizations we partner with.

You will need your medical provider's statement showing the provider's account numbers, balance and facility information.

Your activation priority number is a 9 or 10-digit number found in the top right corner of the letter you received from AccessOne.

You can activate your account in the Patient Portal by clicking on "Activate Your Account". You will need to enter your priority number, last name and date of birth. Then, accept our terms and conditions and your account will be activated.

• Online — you can make payments online via the Patient Portal, by signing into your account and clicking "Make A Payment," or you can set up "Auto-Pay" that automatically withdraw from your chosen account on a specific date.

• Quick Pay — if you want to make a payment without logging into your account, you can use our quick pay function.

• Mail — you can also mail in a check or money order to the address on your statement. The bottom portion of your statement can be used as a remit slip and, along with your payment, entered into the provided envelope enclosed with your mailed statement.

Once your account is activated, no other action is required until you receive your first statement. Depending on your medical provider, you can either add new balances by contacting AccessOne with your new provider account numbers, or by calling your provider and requesting that they send your new balance to your AccessOne account number.

If you have an account with us and need online access, create an online account here. Please have your account number and email address on hand. You will need to confirm your last name and date of birth, and create a password. You can then log into your account in the Patient Portal, using either your email address and password or your AccessOne account number and password.

From the Patient Portal, go to Account Holder Login section. There will be a space to enter your account number (or email address) and password. Underneath will be an option that says "Forgot Password". You will need to enter your AccessOne account number and email address. This email address must match what is already on file for your email address. We will email you instructions to reset your password.

Log into your online account Login and click on "Setup Alerts." You can select to have an email and/or text message sent to you, once you have agreed to the email and text terms and conditions. From a mobile device log into your account and click on the "menu" drop down icon which appear as three horizontal lines.

Information about your specific plan options will be presented during the enrollment process. After you enroll, your specific payment options will appear on your first statement. You can pay any amount above the minimum payment shown, up to the total balance. You can always add new charges from your medical provider, as well as consolidate charges from your family, into your existing balance. As your balance changes, the minimum amount due will adjust accordingly. This information can also be viewed if you log into your online account here and select "Make a Payment."

If you think you will miss a payment, you can always call AccessOne to discuss your options. We are here to make healthcare costs manageable, because paying your medical bills should be convenient and fear-free. Terms regarding late payments and default can be found in your account terms and conditions.

Your balance and any applicable interest rate will be listed top center of your statement, as well as on the remit coupon. It can also be viewed on the home page of your online account Login.

Depending on your provider, you may be able to call the Patient Advocate Center to have new charges added. You will need your medical provider's statement showing the provider account number, balance and facility information. You also may call your provider and request that they send your new balance to your AccessOne account number. You can add balances from anyone in your family.

Yes. You can call the Patient Advocate Center to add new authorized users.

Log into your online account via the Login and click "Payment History."

Log into your online account via the Login and click on "Tax Summary." After entering your date range, you can choose to "View Report" or you can print your information.

In some cases, HSA funds are accepted as payment. If eligible, you will be able to enter your HSA card or HSA bank information within the Patient Portal.

If you disagree with your balance or adjustments made to your account, please contact our Patient Advocate Center and follow the instructions detailed under "Your Billing Rights" within your terms and conditions.

Please find our correspondence address on your statement.